Kardinal Independent Living
  • icon 01903 232326
  • icon
  • icon0
  • Hire A Scooter
    • 4mph Scooters
    • 8mph Scooters
    • Portable Scooters
    • Folding Scooters
    • All Terrain Scooters
    • Powered Wheelchairs
  • Used Scooters
    • Clearance Scooters
    • Next Day Scooters
    • 4mph
    • 8mph
    • Portable
    • All Terrain
    • Accessories
    • Batteries
  • New Scooters
    • 4mph
    • 8mph
    • Portable
    • All Terrain
    • Motability Scooters
    • Accessories
    • Batteries
  • Riser Recliners
    • Discount Chairs
    • All Chairs
    • Single Motor Chairs
    • Dual Motor Chairs
    • High Back Chairs
    • Cushions
    • Porter Chairs
  • Electric Wheelchairs
    • New Electric Wheelchairs
    • Used Electric Wheelchairs
  • Part Exchange
  • Contact Us
  • Other Services
    • Motability
    • Sell your Scooter
    • Autochair
    • Book A Demonstration
    • Stairlifts
    • Servicing
    • Warranty
    • Insurance
    • Returns

VAT Relief

  • About Us
  • Vat Relief
  • Contact Us
  • Insurance
  • Delivery
  • Returns
  • Motability
  • Servicing
  • Warranty
  • Part Exchange

1. What is VAT Relief?

For a product to be eligible for VAT relief they need to be designed to help people with disabilities. The vast majority of our products on our website are eligible for VAT relief. Although, some of the products on our site were created for general purposes for around the house, and do not qualify under the government’s standards.

On our website, you will see two figures showing the prices of the product with and without VAT exemption. The larger text will show the price of the product without VAT, whilst the smaller text will be the price with VAT.

2. Am I eligible?

You are eligible for VAT Relief if:

the person who will use the item(s) is either chronically sick or disabled.
the person has a physical or mental impairment that has a long-term and
severe effect on their ability to carry out everyday activities.
have a condition that doctors treat as a chronic sickness, e.g. diabetes.
individuals with Alzheimer’s disease qualify for VAT relief.

If you are purchasing goods & claim VAT relief on behalf of another person, we will ask you to provide some personal information (of the individual you are buying for) at checkout. This can be self-declared by the purchaser using our form before checkout, or it can be done over the phone.

3. What do I need to do ?

The Government requires that customers fill in a simple declaration setting out the nature of their disability and/or chronic or terminal illness.

Here at Kardinal Independent Living, we do not require any proof of your disability or a doctor’s letter; Although, you should remember that it is an offence to falsely claim that you or someone you are buying for is eligible for VAT relief. It is also an offence if you claim VAT relief for a business unless you are a registered charity.

4. What else do I need to know? Which products have VAT Relief ?

There will be a selection of products on our website that will not have VAT relief. In this case, the products will just have an individual price instead of two prices.

If you, or the person you are buying for, are not eligible for VAT relief under the HRMC guidelines, please skip this step and you will be charged for the full price.

Please note that shipping costs do not come under VAT relief, and the change in price will be taken from the individual items, not the overall cost of your basket.

VAT is an EU tax, and therefore not applicable to international customers. If your billing and shipping addresses are outside of the UK, VAT will be automatically removed at the checkout.

Get in touch by email, phone or the form below if you have any questions or want to speak to an advisor

icon
orders@kardinalliving.co.uk
icon
01903 232326

Contact us

    Kardinal Independent Living
    01903 232326 orders@kardinalliving.co.uk
    • About Us
    • Contact Us
    • Delivery
    • Sell your Mobility Scooter
    • Areas We Cover
    • Motability
    • Returns
    • Insurance
    • VAT Relief
    • Delivery
    • Stairlifts
    • Servicing
    • Warranty
    • Part Exchange
    a65c49859f5b325311387859ffce1dc1-1-1
    2560px-Klarna_Payment_Badge
    PayPal

    Opening times:

    Monday 8am–6pm

    Tuesday 8am–6pm

    Wednesday 8am–6pm

    Thursday 8am–6pm

    Friday 8am–4pm

    Saturday 9am–3pm

    Sunday Closed

    Visit Our Showroom
    © 2025 Kardinal Independent Living operates from Worthing Showroom Kardinal House, Southdownview Road Worthing West Sussex, BN14 8NL - orders@kardinalliving.co.uk

    YOUR CART

    Your cart is currently empty.

    Return to Shop